Throughout the entire world of endeavors, building a “dual culture” of “thinking and doing” within a company serves as a foundation for all stakeholders to work with in an artful, transparent manner, creating a rewarding and profitable undertaking for all such stakeholders.
To accomplish this, a solid, pre-investment dialogue is a prerequisite, to set forth a clear agreed-upon structure of roles and responsibilities, mapped and assigned. A real commitment to engage in the ever-iterative process of strategy and tactics, design of the product, service and ensuing operations, all directly impacts performance and improvement. All Stakeholders must be committed to this, driven by an inclusive cultural working style that engages in the push-pull of both support and challenge via engagement and questioning, ultimately, leading to stronger performance of each investment.
Cohesive Culture of Principles
A cultural foundation of stakeholder cohesion, founded upon the principles of absolute honesty, transparency and recognition of all realities, must occur within the humans who possess authority and control. This is the predicate of true value creation, and without it, there is not the requisite cohesion needed for out-sized investment performance, as this cohesive culture of reality is tantamount.
We then bind together this culture with multi-faceted expertise in various complementary areas of substantive know-how and domain knowledge, peppered with the assets, functions and processes of the business to then drive the cultural principles, which then propagate into behavioral norms that are open, safe, transparent, honest and trusting. Those ensuing, behavioral norms must embody open, iterative engagement, hard work, respect, support and caring. This informs and allows stakeholders to have the confidence to speak the truth in all circumstances, leading to high performance of the investment.
Driving all-encompassing stakeholder communications builds a foundation of trust, crucial for humans to engage and collaborate in mutual endeavors, while each continues to prove oneself every step of the way, constantly reinforcing foundational trust, thru words coupled with actions. This seminal behavior blossoms into the strongest forms of capital: irreplaceable, human relational and intellectual capital.